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Consultation has concluded
We are consulting on a draft Housing Service Domestic Abuse Policy. This is an important consultation, and we want to know any information that can help us improve how we deliver our service. This will help all of those involved find housing security and support.
Your views on the draft Housing Domestic Abuse Policy
The draft Housing Domestic Abuse Policy applies to:
all Moray Council tenants living in a property owned by the Housing Service; and
any person looking for housing options, homeless or housing information and advice and / or assistance because of domestic abuse.
The draft policy explains how the Housing Service responds to domestic abuse. It:
offers a safe and supportive response, which is sensitive to trauma;
follows national guidance, meets legal duties and works with partners to protect victims / survivors and support their recovery;
sets out the Housing Service’s commitment to treating everyone affected by domestic abuse with fairness and respect. This includes women, children, and people of any sex, gender, or relationship, using an approach that recognises their rights and the different ways abuse can affect them.
deals with people who commit domestic violence and live in Moray Council housing; and
acts quickly when risks are identified to keep people safe.
You do not need to register with Moray Engage to take part in this survey. If you choose not to register your responses will be completely anonymous.
All responses are confidential.
If you choose to register with Moray Engage we'll collect personal data including your email address and any additional demographic information you choose to provide such as your name, age, gender identity and postcode.
We are consulting on a draft Housing Service Domestic Abuse Policy. This is an important consultation, and we want to know any information that can help us improve how we deliver our service. This will help all of those involved find housing security and support.
Your views on the draft Housing Domestic Abuse Policy
The draft Housing Domestic Abuse Policy applies to:
all Moray Council tenants living in a property owned by the Housing Service; and
any person looking for housing options, homeless or housing information and advice and / or assistance because of domestic abuse.
The draft policy explains how the Housing Service responds to domestic abuse. It:
offers a safe and supportive response, which is sensitive to trauma;
follows national guidance, meets legal duties and works with partners to protect victims / survivors and support their recovery;
sets out the Housing Service’s commitment to treating everyone affected by domestic abuse with fairness and respect. This includes women, children, and people of any sex, gender, or relationship, using an approach that recognises their rights and the different ways abuse can affect them.
deals with people who commit domestic violence and live in Moray Council housing; and
acts quickly when risks are identified to keep people safe.
You do not need to register with Moray Engage to take part in this survey. If you choose not to register your responses will be completely anonymous.
All responses are confidential.
If you choose to register with Moray Engage we'll collect personal data including your email address and any additional demographic information you choose to provide such as your name, age, gender identity and postcode.
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What we asked
We asked tenants, housing applicants, organisations and partners to review our draftDomestic Abuse Policy and tell us what they think. The policy explains how we help people who are experiencing domestic abuse.
What you said
139 people took part in the consultation. Most responses (97%) were from individuals, including:
64% Moray Council tenants
13% housing association tenants
22% members of the public in private rented or owned homes
From the responses:
91% supported the draft policy
91% found it easy to read and understand
8% felt something should be reworded
15% felt something was missing
5% felt something should be removed
A significant 74% of responses came from people with lived experience of domestic abuse (survivors or friends/family supporting survivors). Their feedback highlighted:
The need for trauma‑informed, sensitive communication
Named contacts and clearer guidance
Stronger joint working with partners
Faster access to safe housing options and practical safety measures
Consistent, specialist staff training
What we did
Overall, the policy was very well received. No major changes were required.
We made:
Some small changes to wording to make things clearer.
We updated the policy to include new laws that help remove perpetrators from a home if needed.
The wider consultation feedback will be used to shape:
Operational procedures
Staff training
How we communicate and provide information
This will make sure our approach is trauma‑informed, person‑centred and responsive.
What's new in the policy
The policy introduces a clear framework for responding to domestic abuse. It includes:
Support to help survivors remain safely in their home where possible
Clearer routes for accessing safe housing options, including transfers and temporary accommodation
Stronger action against perpetrators, including removing tenancy rights
A commitment to trauma‑informed practice and person‑centred support
Better partnership working with Police Scotland, Women’s Aid, health and other agencies
Enhanced staff training and clear guidance to ensure consistent responses
Next steps
The Domestic Abuse Policy was approved for implementation by elected members at the meeting of the Housing and Community Safety Committee on 12 March 2026. You can read the report presented to Committee here.
The new policy will start on 1 April 2026.
We will:
Keep tenants and applicants informed of the new policy
Update our information and website
Provide staff training
Put supporting procedures in place
Make information available in easy‑read and other accessible formats
We asked tenants, housing applicants, organisations and partners to review our draftDomestic Abuse Policy and tell us what they think. The policy explains how we help people who are experiencing domestic abuse.
What you said
139 people took part in the consultation. Most responses (97%) were from individuals, including:
64% Moray Council tenants
13% housing association tenants
22% members of the public in private rented or owned homes
From the responses:
91% supported the draft policy
91% found it easy to read and understand
8% felt something should be reworded
15% felt something was missing
5% felt something should be removed
A significant 74% of responses came from people with lived experience of domestic abuse (survivors or friends/family supporting survivors). Their feedback highlighted:
The need for trauma‑informed, sensitive communication
Named contacts and clearer guidance
Stronger joint working with partners
Faster access to safe housing options and practical safety measures
Consistent, specialist staff training
What we did
Overall, the policy was very well received. No major changes were required.
We made:
Some small changes to wording to make things clearer.
We updated the policy to include new laws that help remove perpetrators from a home if needed.
The wider consultation feedback will be used to shape:
Operational procedures
Staff training
How we communicate and provide information
This will make sure our approach is trauma‑informed, person‑centred and responsive.
What's new in the policy
The policy introduces a clear framework for responding to domestic abuse. It includes:
Support to help survivors remain safely in their home where possible
Clearer routes for accessing safe housing options, including transfers and temporary accommodation
Stronger action against perpetrators, including removing tenancy rights
A commitment to trauma‑informed practice and person‑centred support
Better partnership working with Police Scotland, Women’s Aid, health and other agencies
Enhanced staff training and clear guidance to ensure consistent responses
Next steps
The Domestic Abuse Policy was approved for implementation by elected members at the meeting of the Housing and Community Safety Committee on 12 March 2026. You can read the report presented to Committee here.
The new policy will start on 1 April 2026.
We will:
Keep tenants and applicants informed of the new policy
Update our information and website
Provide staff training
Put supporting procedures in place
Make information available in easy‑read and other accessible formats
